• Home
  • Customer Service

Customer Service

This is a device as defined under 21 USC 321 for use in aromatherapy and respiratory relief.

Vaporizer Giant is privately owned and operated by VAPORIZER GIANT. We have been in business for over 15 years since the invention if the first vaporizers for commercial sale! When you order online with a credit card your charge from us will read CheapVaporizer.com. Please note this for future reference.

WE SHIP VAPORIZERS WITHIN THE USA AND CANADA ONLY Payment Methods USA & Canada Customers Options 1. Order online with a Credit Card or E-Check (See Below) 2. Print a Mail Order Form and send Cash, Check or Money Order.

Accepted online payment methods Visa, Mastercard, American Express, or an E-check (any standard check). We accept Credit Card payments via our SSL SECURE SERVER. Your credit card will be discreetly billed by “CheapVaporizer.com”.

To order via credit card just click the “add to cart” button located underneath the product you want. When you are done shopping return to the cart (with the top left cart icon or the view cart button on the bottom left, You can also just click the “checkout” button on the bottom left side of each page.) You will be asked to enter your shipping and billing info. Please make sure your billing address is the exact same as what your credit card provider has on file. Your billing address is the location where your monthly account statements are sent to. If your billing and shipping address are different, please indicate why in the special order instructions field. Next you will enter your credit card or check number (for online check payments). Your transaction is verified and processed the same day. All information is transmitted securely via a SSL encrypted server (verified by a 3rd party security group). You will receive an email receipt for your order at the email address you specified with your order. Please see below for shipping rates.

Order Online with a Check (E-Check) When you ar ready to check out simply have a valid check on hand. On screen instructions will help you to place your order. Mail Orders To order via mail, write down your order on our printable order form (click here) or on a separate sheet of paper. Include product names, desired quantity, and subtotal (NJ Residents add 7% sales tax). Send with payment to the below address.

Accepted Mail Order Payments:

CASH, and Money Orders (postal preferred) and Personal Checks (personal checks are held until cleared, cash and money orders ship the same day of arrival.

Send CASH, Money Order, or Personal Check to:


Phone Orders

If you prefer to place your order via phone please call: 609-748-1701

9am to 5pm Eastern Time and speak to an VAPORIZER GIANT Associate. Please have your billing and shipping address on hand a list of the products your wish to order. Please be patient when calling to order, as call volumes are sometimes high. Don’t forget, you can place your order online, 24 hrs a day. Please see below for shipping rates.

Accepted phone payment methods: Visa, Mastercard, Amex, E-check

FAST Shipping All orders are shipped within 2 business days of payment approval. Rush Orders are shipped out the same day or the following business day, depending on the time they are placed. We now ship all USA orders via Super-Fast UPS SHIPPING. Rush orders are typically delivered in 1-4 business days, and Non rush orders in 3-5 business days. Orders can sometimes take 1-2 business days longer during holiday seasons, with high mail volume.

Shipping Rates Shipping Rates include handling and discreet packaging.

  • Orders within the Continental USA – Ground orders over $50 get FREE SHIPPING!
  • USA Ground Shipping( for the Continental  USA)! Only $9.95 (orders under $50)
  • Outside USA – Includes Hawaii and Alaska $19.95
  • Rush Orders – Add $19.95

Many vaporizers qualify for free 2 day and next day air shipping. See products for info.

Online Ordering Privacy Your privacy is our highest concern when ordering online. Credit Cards are processed in real time via Authorize.net the leading E-commerce payment gateway. None of your credit card details or personal information is stored on any of our company servers. Your privacy and security is absolutely guaranteed when shopping online with us.

Credit Card and Mail Fraud We prosecute All Stolen Credit Cards to the fullest extent of the law!

NOTICE TO MINORS: Using your PARENTS credit card WITHOUT proper authorization IS BREAKING THE LAW. You MUST be 18 to purchase or you will be prosecuted.

NOTICE TO CRIMINALS: VAPORIZER GIANT has pioneered new technology that helps law enforcement officials track down suspected credit card abuse criminals and has effectively aided in the arrest of over 4 dozen fraud criminals! If you attempt to purchase merchandise with a stolen credit card your can easily be tracked and apprehended (even if you are using a proxy connection or software designed to protect your ip and computer). If you are taking part in criminal activities please beware and leave our website!